General Terms and Conditions of Sale and Delivery
Haas + Sohn Ofentechnik GmbH, hereinafter referred to as H+S.
1.1 Contract basis. H+S concludes its contracts and provides its services exclusively on the basis of its written offers, as well as the currently valid version of any descriptions of goods or services included in the offer (e.g. individual specifications or general product folders), price lists and these General Terms and Conditions.
The descriptions of goods or services, price lists and General Terms and Conditions apply to all legal relationships between H+S and the Client, unless these are merely project-specific (e.g. individual specifications) and are thus automatically the basis for all further contracts concluded between H+S and the respective client in the most current version from the first conclusion of the contract, even if no explicit reference is made to these price lists, product descriptions and General Terms and Conditions.
1.2. Future changes. Changes to the descriptions of goods or services, price lists and General Terms and Conditions of company of H+S shall be notified to the Client in writing and shall be deemed agreed unless companies do not object within two weeks and consumers do not object within four weeks. As of the validity of the new agreement, the changes to the General Terms and Conditions shall also apply to all other current contracts.
1.3 Additional agreements. All forms of additional agreements, both before conclusion of the contract and during the contract term, must be in writing to be valid. This also applies to companies that deviate from the written form requirement.
1.4 Parts of the contract on the part of the Client. Any specifications on the part of the Client regarding the content of the services, such as specifications, shall only become an integral part of the contract even if H+S is aware of them if they are integrated into the offer by H+S or otherwise expressly accepted by H+S, for example by reference to these specifications.
Legal elements coming from the Client, such as General Terms and Conditions or contractual clauses, shall only become effective, even if H+S is aware of them, if these are expressly accepted by H+S with an additional note (e.g. "GTC accepted") containing these legal texts. Otherwise H+S expressly objects to the inclusion of elements of legal form, such as General Terms and Conditions or contractual clauses, by the Client.
The mere acceptance by H+S of specifications regarding the content of the Client's services shall therefore not result in the acceptance of legal texts of the Client, even if these specifications contain elements of legal form (e.g. "Our GTC.").
1.5 Procedure in case of contradictions. In the event of any contradictions between the offer, any descriptions of goods or services (project-specific documents, general documents), any price lists and the General Terms and Conditions of H+S, these shall apply in the order stated. The more individual elements therefore automatically change the more general elements of the contract.
In the event of contradictions between contractual elements of H+S and contractual elements of the Principal, all contractual elements of H+S take precedence.
1.6 Procedure in case of invalidity. Should individual provisions of the contract be invalid or unenforceable, the invalid provision in contracts with entrepreneurs shall be replaced by a valid provision that comes as close as possible to the economic meaning and purpose of the invalid provision.
2 Conclusion and duration of the contract
2.1. Offers by H+S. The basis for the conclusion of the contract is the respective offer by H+S to the principal. The offers of H+S are without engagement and non-binding. If the Client places an order, the Client shall be bound by it for two weeks from its receipt by H+S.
2.2 Offer by the Client. If, in exceptional cases, the Client places an order with H+S without being asked, i.e. without prior offer from H+S (e.g. in the case of additional orders in current company relationships), companies are bound to these two weeks, consumers one week from its receipt by H+S.
2.3. Acceptance by H+S. The contract is therefore always only concluded upon written acceptance of the order by H+S.
Acceptance must always be in writing, e.g. by order confirmation, unless H+S indicates that it accepts the order, e.g. by taking action visible to the principal on the basis of the order.
A mere confirmation of receipt of the order, e.g. in the form of an access confirmation from a web shop, does not constitute acceptance of the order.
2.4 Contract term. Contracts may be terminated for an indefinite period of time subject to a minimum term, if any, and subject to a notice period of three months to the calendar half-year.
Scope of Service, Order Processing and Cooperation Duties of the Client
3.1 Place of performance. Place of performance is the registered office of H+S.
3.2 Scope of services. The scope of the services to be rendered results from the written service description of H+S resulting from all contractual components. Information from other sources not included in the offer (e.g. presentation documents, websites or catalogues) is not part of the service description. H+S guarantees consumers exclusively for public statements made by H+S or by the manufacturer, unless H+S was not aware of these public statements, did not have to be aware of them, or these statements were corrected before the conclusion of the contract or these statements did not influence the conclusion of the contract.
The Client is obliged to check the service description for compliance with his requirements and completeness. After the order has been placed, changes to the service description are only possible by mutual agreement and may in particular lead to changes in prices, deadlines and dates.
3.3 Professional performance. Unless otherwise provided for in the written description of services, H+S shall be responsible for professional execution in accordance with the generally accepted rules of technology. Within the framework of the written service description, H+S shall be free to design the services if there are several professional possibilities for their execution.
3.4 Exchangeable services. Insofar as this is consistent with the objectives of the order, H+S shall be entitled to deviate from the service description and to replace services by other equivalent services.
3.5. External services. H+S shall be entitled to perform the Services itself or to make use of the services of competent third parties (external services).
3.6 Agreed third-party services. In the event that the provision of a service is agreed with the Client as an external service (agreed external service), H+S shall be entitled to commission the external service at its own discretion both in its own name or on behalf of the Client and on its own account or for the account of the Client.
Regardless of the chosen form of commissioning, the respective contractors are not agents of H+S in the case of agreed external services. H+S shall therefore only be liable for the fault of selection. If the third party is consulted at the Client's suggestion, H+S shall not be liable at all for the third party.
Insofar as no special service descriptions or contractual contents have been agreed between H+S and the Client in the case of agreed external services for these external services, the service description of the third party shall apply to the Client in the case of the assignment of the third party on behalf of H+S, in the case of the assignment on behalf of the Client the entire content of the third party's contract.
H+S is not obliged to check the contractual conditions of third parties who provide agreed external services. This is the Client's task.
The Client is aware that many external services can only be used under standardised, uncontrollable conditions, often providing for foreign law and jurisdiction and may be subject to unforeseeable and unavoidable changes.
H+S only has to check the performance description for suitability. If the third party is consulted at the suggestion of the Client, then the Client must check the service description himself.
3.7 Divisible benefits. In the case of divisible services, H+S shall be entitled to make partial deliveries.
3.8. Decline. The Client shall collect all services ordered from H+S or handed over to H+S for processing in due time. In the event that collection is not effected on time, H+S is entitled to charge storage costs, to dispose of the services after three months for contracts with companies and after six months for contracts with consumers and to charge the disposal costs.
§ 3 Dates and deadlines Dates or deadlines stated by H+S for the delivery of services or goods are non-binding, unless these are expressly marked as binding.
3.10. Unforeseeable or unavoidable events. Unforeseeable or unavoidable events - in particular the Client's default in fulfilling its obligations as well as unforeseeable and unavoidable delays for H+S or its contractors - extend deadlines or postpone dates by the duration of the unforeseeable and unavoidable event plus the duration of the organisational measures necessary in such a case. H+S shall inform the Client of this in writing.
3. Client Cooperation Obligations The Client shall immediately, without request and in a form that can be further processed, inform H+S in writing of all information and provide all services required for the provision of the services by H+S.
This includes in particular the provision of a contact person for project coordination, the provision of documents, materials and equipment, the coordination of order details and the acceptance (release) of partial services and performances.
If the necessity of the provision of information or services by the Client becomes known only during the provision of the services by H+S, the Client shall submit such information or services without delay.
The Client must check the information and services provided by him for their suitability, correctness and legality.
The Client shall be liable for all damages arising from defective, delayed or neglected cooperation of the Client, and in particular also for the additional expenditure incurred by H+S as a result. If H+S is unable to perform the services as agreed due to defective, delayed or omitted cooperation of the Client, H+S shall also be entitled, without prejudice to other rights, to interrupt the performance of the service, to insert other services for other Clients and to continue to perform the services for the Client only after completion of these services, insofar as the latter has fulfilled its duties to cooperate by then, as a result of which all deadlines and periods are postponed.
If a claim is made against H+S by third parties due to an infringement of rights in connection with information or services provided by the Client, the Client shall also indemnify and hold H+S harmless and assist in the defence against any claims of third parties.
3.12. Interventions of the principal. If the Client intervenes in the services of H+S in a manner not agreed upon and makes changes, they shall be liable for the resulting additional expenditure of H+S, e.g. for inspection, documentation, determination of defects, assignment of defects, correction of defects.
3.13. Reference. H+S is entitled for all services provided by H+S for the Client and, if applicable, to appoint another originator and to use data such as name and logo of the Client, project description, project illustrations and the like as a reference or as an indication of the company relationship with the Client without the Client being entitled to a fee for this, subject to written revocation which is possible at any time within the scope of H+S' own advertising material.
4 Special types of services
4.1 Service and maintenance. Insofar as no service and maintenance or the like have been agreed, these are also not owed. Insofar as the services of H+S include services and maintenance, H+S does not owe any specific reaction time, unless specific reaction times have been agreed in detail.
4.2 Remote Monitoring. Insofar as H+S uses systems for remote monitoring of the functionality of the Client's systems without charging for this service, H+S shall not be liable for monitoring the functionality of the systems.
5.1 Prices. All prices are quoted ex place of company or In the case of contracts with companies, the exchange rate of H+S is in Euro plus Value Added Tax, for contracts with consumers including value added tax at the statutory rate.
5.2. Cost estimates Cost estimates made by H+S to companies are not binding. The same applies to consumers if express reference has been made to the non-binding nature before the cost estimate was submitted.
If, after a non-binding cost estimate has been issued, it is foreseeable that the actual costs will exceed the costs estimated in writing by more than 15%, H+S shall inform the Client in writing of the higher costs. The cost overrun shall be deemed to have been approved by the Client if the Client does not object in writing within one week of this notification and at the same time announces a cheaper alternative in writing together with the objection. In the event of a cost overrun of up to 15 %, no separate notification is required. This cost overrun shall be deemed to have been approved by the Client from the outset.
5.3 Additional services. All services of H+S that are not expressly compensated by the agreed fee, such as in particular additional services agreed later, shall be remunerated separately.
5.4 Advance costs. H+S is entitled to demand advance payments to cover its own expenses.
5.5 Partial performances. H+S shall be entitled to invoice partial services.
5.6 Unjustified withdrawal. In the event that the company withdraws from their order in whole or in part without gross negligence or intent on the part of H+S, H+S shall nevertheless be entitled to the agreed fee. In this case, H+S shall only be entitled to credit savings from purchases of goods and external services that have not yet been made. The same shall apply if H+S withdraws from the contract for an important reason within the Client's sphere of influence.
5.7 Price adjustment. In the case of contracts for an indefinite period and contracts with automatic extension of the contract duration, H+S is entitled to make an appropriate annual price adjustment taking into account factors such as inflation, consumer and producer price index, collective agreements, currency fluctuations and similar external factors which cannot be influenced by H+S.
H+S is also otherwise entitled to make an appropriate price adjustment for individual services after conclusion of the contract if the costs of these services increase by more than 5% without H+S being able to influence this.
If the opposite conditions are met, consumers are also entitled to a reduction in payment.
6.1 Maturity and payability. The invoices of H+S are due net cash without any deductions on the invoice date and, unless otherwise agreed, and must be paid with the order for online transactions and otherwise within 14 days from receipt of the invoice. The delivery or dispatch of the goods or the performance of other services shall only take place after full payment.
6.2 Retention of title. Until full payment by the Client, a reservation of title in favour of H+S to the goods delivered by H+S shall be deemed agreed until full payment of the purchase price and all associated interest and costs.
In the event of default, H+S shall be entitled to assert its rights from the retention of title. In this case, the Client agrees to the collection of the goods by H+S. The assertion of the retention of title by H+S shall not result in a withdrawal from the contract, unless H+S expressly declares its withdrawal from the contract.
In the event of resale of the goods by the Client, the Client assigns their claim against the Purchaser to H+S as security. H+S shall be entitled to notify the Purchaser of this assignment.
6.3 Prohibition of set-off and retention. Even in the case of group claims, entrepreneurs are not entitled to offset their own claims against claims of H+S, unless the claim of the Client has been acknowledged by H+S in writing or established by court. A right of retention in favour of companies is excluded.
6.4 Default in payment. In the event of late payment, the statutory interest applicable between entrepreneurs, but at least 9% per annum for contracts with consumers, shall be paid in the amount of 9% per annum for contracts with companies. The Client is obliged to pay all costs necessary for the collection of the claimed costs and expenses, such as particular collection fees or other fees for appropriate prosecution.
6.5 Continued default in payment. After unsuccessful reminder of the Client setting a grace period of at least 7 days, H+S may make all services and partial services already rendered, even within the framework of other contracts concluded with the Client, due immediately and temporarily suspend the provision of services not yet paid until all outstanding fee claims have been paid in full.
After the unsuccessful expiry of a further week, H+S shall be entitled to withdraw from all contracts and, in addition to payment for services already rendered, to claim compensation for the loss of profit. H+S is thus also entitled to discontinue services already paid for if savings result from the discontinuation of the service. In this case H+S is entitled to offset the savings against the outstanding claims.
Irrespective of these options, H+S may of course also bring an action before the court immediately after the due date.
6.6 Payment by instalments. Insofar as H+S and the Client conclude an instalment payment agreement, loss of deadlines in the event of late payment shall also be deemed to have been agreed upon for only one instalment.
7 Data Protection, Confidentiality & Prohibition of Poaching
7.1. Data protection by H+S. The data protection declaration of H+S. applies.
7.2 Data protection by the Client. The processing of personal data of H+S or its affected employees by the Client for the purpose of contract execution is carried out on the basis of the existing contractual relationship and statutory regulations.
There is no obligation to conclude the contract. However, failure to conclude the contract would mean that the contract cannot be awarded.
Further processing of the data by the Client for other purposes is not permitted.
All data is subject to the agreed or legal obligation to secrecy and the protection of personal data. A passing on of data from H+S, apart from the passing on to recipients such as banks, tax consultants, lawyers, shipping service providers etc. necessary for contract execution, is only permissible on the basis of legal basis or with H+S' consent.
The Client shall be entitled to store the data of H+S for the purpose of documentation and fulfilment of legal obligations for a maximum of thirty years after completion of the orders.
7.3 Confidentiality. The Client shall keep secret all confidential information known to him about H+S, its projects and its other Clients and may not use such information for his own benefit. This agreement shall survive any termination of the contract. In the event of a breach of this obligation, a contractual penalty in the amount of EUR 50,000.00 per breach shall be payable.
7.4 Prohibition of poaching. The Client may not entice away any other Client or employees of H+S. This agreement shall remain in force for three years after any termination of the contract. In the event of a breach of this obligation, a contractual penalty in the amount of EUR 50,000.00 per breach shall be payable.
8.1 Transfer of risk. When goods are dispatched to companies, the risk shall always pass to the principal as soon as H+S has handed over the goods to the carrier. The shipment of goods shall not be insured unless the Client has commissioned H+S to insure the goods at its own expense.
8.2 Company's obligation to give notice of defects. If the Client is a company, they shall, upon request of an interim acceptance by H+S, after handover and after commencement of actual operation, accept the services handed over or to be accepted in writing ("release") at the latest within 14 days or give written notice of any defects or damages.
In the case of an interim acceptance, further work by H+S can only be carried out after an interim acceptance / "release". In the event of late acceptance or notification of defects, the services shall automatically be deemed to have been accepted by the Client.
Concealed defects or damages that only occur after 14 days, but within open guarantee, warranty or compensation periods, must also be reported by the entrepreneur within 14 days of being recognisable.
All defects or damages which the Client would have to recognise with the care of a prudent businessman with appropriate control are subject to the obligation to give notice of defects.
Due to the special importance of intermediate acceptance for the avoidance of defects, which then run through all further performance steps, the inspection must correspond to a final, detailed and particularly careful inspection in the case of interim acceptance. At the time of handover, the check has to correspond to an initial but nevertheless precise check. When starting live operation, the checks must again correspond to a final, detailed and particularly careful check due to the special importance of starting live operation in order to avoid damage during operation.
The Client's complaint must describe the defect or damage in detail and in a comprehensible manner. In the case of defects or damages that do not occur constantly, the exact times and conditions for the occurrence of the defects or damages must be stated. The Client shall enable H+S to take all measures necessary to examine and rectify the defects or damages.
If the Client does not give notice of defects in due time, the assertion of guarantee, warranty and compensation claims as well as claims based on other liability regulations, in particular claims for recourse, of the Client is excluded.
8.3 Warranty. The right of warranty to companies is limited to 6 months and the right of warranty recourse to 12 months from delivery or completely excluded for used goods.
Companies shall have the right to rectification or replacement or, in the case of minor defects, also to a price reduction or, in the case of major defects, to conversion at H+S' discretion. By remedying the defect, the warranty period is neither extended for companies nor does it start anew for the part of the service affected by the defect remedy.
8.4 Mistake, reduced by more than half. In respect of companies the right to is appeal excluded in respect of error and of reducing by more than half.
8.5 Compensation and other claims. Claims for damages and claims based on other liability regulations, in particular claims for recourse, of the Client are excluded, unless these are based on gross negligence or intent in contracts with companies or on gross negligence or intent of H+S in contracts with consumers.
Such company claims lapse within six months from knowledge of the damage and the injuring party; in any case, however, after three years from the act of infringement.
This disclaimer excludes claims for personal injury and other non-mandatory liability provisions.
8.6 Burden of proof. A reversal of the burden of proof to the detriment of H+S is excluded in contracts with companies. In particular, the existence of the defect at the time of delivery, the time of detection of the defect, the timeliness of notification of the defect and the existence and degree of fault must be proven by the Client.
8.7 Additional period. In the event that the contract is not fulfilled in accordance with the agreement, companies shall only be entitled to assert claims if H+S has been granted a reasonable grace period of at least fourteen-day in writing. This also applies to the termination of the contract for good cause.
8.8 Withdrawal from the contract. A withdrawal from the contract by the Client must be declared in writing, if the Client is a company, by registered letter.
9. Right of withdrawal of consumers & online dispute resolution
9.1 Right of revocation. Consumers have the right to revoke the contract within fourteen days without giving reasons in the case of distance selling and contracts concluded outside the company premises.
9.2 Period of revocation. The revocation period is fourteen days
- in the case of a service contract, as from the conclusion of the contract
- or, in the case of a contract for the supply of goods, from the date on which the consumer or a third party other than the carrier designated by him took possession of the goods;
- or, in the case of a contract for several goods ordered by the consumer under a single order and delivered separately, from the day on which the consumer or a third party other than the carrier designated by the consumer took possession of the last goods;
- or, in the case of a contract for the supply of goods in several partial consignments or pieces, from the date on which the consumer or a third party designated by him who is not the carrier took possession of the last partial consignment or the last piece;
- or in the case of a contract for the regular delivery of goods over a specified period, from the date on which the consumer or a third party designated by him who is not the carrier took possession of the first goods.
In order to uphold the withdrawal period, it is sufficient for you to send the notification to exercise your right of withdrawal before the expiry of the withdrawal period.
9.3 Declaration of revocation. In order to exercise the right of withdrawal, consumers must inform H+S[Haas + Sohn Ofentechnik GmbH, Urstein Nord 67, 5412 Puch, Tel. 0662/44955-05, email@example.com] by means of a clear declaration (e.g. a letter, fax or email sent by post) of their decision to withdraw from this contract. You may use the attached sample cancellation form, but this is not required.
9.4. Sample cancellation form. (To cancel the contract, please fill out and return this form.)
Haas + Sohn Ofentechnik GmbH
Urstein Nord 67
I/We (*) hereby cancel the contract I/we (*) concluded regarding the purchase of the
goods (*) / provision of the following services (*)
Ordered on (*)
Received on (*)
Consumer signature (only required for notices provided by post or fax)
(*) Delete where inapplicable.
9.5. Consequences of cancellation. If Consumers cancel a contract, H+S shall reimburse all payments H+S has received from the Consumer, including the delivery costs (with the exception of the additional costs resulting from the fact that the Consumer has chosen a different type of delivery than the most favourable standard delivery offered by H+S), immediately and at the latest within fourteen days from the day on which H+S received the notification of the cancellation of this contract. For this refund H+S uses the same means of payment as the consumer used for the original transaction, unless expressly agreed otherwise with the consumer; in no case will the consumer be charged any fees for this refund.
The consumer shall return the goods to H+S without delay and in any case at the latest within fourteen days from the day on which the consumer informs H+S of the cancellation of this contract. The deadline shall be met if the consumer sends back the goods before the period of 14 days has expired.
H+S may refuse to refund until H+S has received the goods back or until the consumer has provided proof that the consumer has returned the goods, whichever is earlier.
The consumer bears the direct costs of returning the goods.
The consumer is obliged to compensate any loss of value of the goods that may arise from an improper handling of the goods that was not required for purposes of inspecting their condition, properties, and functioning.
9.6. Exclusion of the right of cancellation. Among other things, the consumer has no right of cancellation in the case of distance contracts or contracts concluded outside company premises exceeding an amount of EUR 50:
a. Goods made to client specifications or clearly tailored to personal needs
b. Services, if H+S - on the basis of an express request of the consumer and a confirmation by the consumer of his knowledge of the loss of the right of cancellation upon complete fulfilment of the contract - had begun to provide the service before expiry of the withdrawal period and the service was then provided in full,
c. Urgent repair or maintenance work during which the consumer has expressly requested H+S to visit for H+S to carry out this work. If H+S provides further services during such a visit that the consumer has not expressly requested or if H+S delivers goods that are not necessarily required as spare parts for maintenance or repair, the consumer shall be entitled to withdraw from these additional services or goods,
9.7 Online dispute resolution platform. The EU has set up an "Online Dispute Settlement Platform" (ec.europa.eu/odr) to settle disputes. H+S will decide on a case-by-case basis whether to participate in a dispute resolution procedure. If you have any questions regarding the settlement of disputes, please contact H+S at firstname.lastname@example.org
10. Final provisions
10.1 Applicable law The legal relationship between the Client and H+S shall be governed exclusively by Austrian law to the exclusion of international reference standards. The provisions of the UN Sales Convention do not apply.
10.2 Mandatory consumer law. In transactions with a consumer, mandatory consumer protection regulations of the consumer's home country must be applied if H+S has oriented its professional and commercial activities to the consumer's home country.
10.3 Place of jurisdiction. The place of jurisdiction for all disputes between H+S and entrepreneurs shall be the competent Austrian court in Salzburg. However, H+S shall also be entitled to bring an action at the general place of jurisdiction of H+S and the Company.
Haas + Sohn Ofentechnik GmbH, hereinafter referred to as H+S.
1 Data protection
1.1. Data protection by H+S. The processing of a Client’s personal data or its affected employees by H+S for the purpose of contract fulfilment is based on the voluntary consent of the Client (e.g. for special categories of personal data), the existing contractual relationship and legal regulations.
There is no obligation to give consent (e.g. for special categories of personal data) and to conclude the contract. However, failure to give consent or to conclude a contract would mean that the order cannot be accepted.
1.2 Further processing. Further processing of the data by H+S for the purpose of direct marketing in forms that are not subject to consent, such as the addressed postal dispatch of advertising, is to be agreed with the purpose of the fulfilment of the contract.
Any further processing for the purpose of direct marketing in forms requiring consent such as the electronic dispatch of advertising or the placement of personal advertisements shall only take place on the basis of the Client's additional voluntary consent. There is no obligation to grant consent. Failure to give consent would only result in the Client not receiving advertising in forms requiring consent.
1.3 Transfer. All data is subject to the agreed or legal obligation to secrecy and the protection of personal data. Apart from passing on the Client's data to typical company recipients such as banks, tax consultants, lawyers, shipping service providers, etc., such data will only be passed on the basis of the law or in agreement with the Client.
1.4 Worldwide processing. The Client consents to the worldwide processing of their data, in particular for the purpose of remote access by H+S for the purpose of order-related processing processes, e.g. in emergencies during H+S company trips.
1.5 Storage time. The Client's data shall be stored for the purpose of documentation and fulfilment of legal obligations for a maximum of thirty years after completion of the orders.
1.6 Right of revocation. The Client has the right to revoke their consent at any time. In the case of written consent, the revocation can only take place in writing; in the case of consent to the receipt of electronic advertising, this can also be done by clicking on the unsubscribe link if necessary. In that case, unless there is another legal basis, processing shall cease. The legality of the data processed until the revocation is not affected by the revocation.
1.7 Right of objection. The Client has the right to object to the processing of their personal data for the purpose of direct marketing. If you opt out, your personal data will no longer be processed for direct marketing purposes.
1.8 Rights of the data subject. The Client or their affected employees have the right to information, correction and deletion of their personal data, the right to restriction of data processing, the right to data transferability and the right to complain to the data protection authority (Österreichische Datenschutzbehörde (Austrian Data Protection Authority), Wickenburggasse 8, 1080 Vienna, phone: +43 1 531 15 - 202525, email: email@example.com).
1.9. Enquiries. For enquiries regarding data protection law we are also available at
firstname.lastname@example.org is available.
2. Final provisions
2.1. General Terms and Conditions. The General Terms and Conditions of H+S apply.